We collect and analyze feedback and reviews to boost your Customer Experience.
Don't waste time figuring out what's best for yours.
Value what they say!
Ask your customers what they think about your brand, create customized surveys with different flows and analyze the data to discover the strengths and weaknesses of your business.
We collect any type of textual content from channels such as surveys, app reviews, e-commerce reviews, point of sale reviews, call center records, NPS, emails and conversations.
It takes Customer Experience teams months to do what Calton does in seconds. The tool analyzes tens of thousands of textual data in seconds.
A fast and easy-to-use platform where information are presented in an understandable and real-time way, helping you guide future business decisions.
Controlla l’opinione che i clienti hanno dei tuoi competitor e sfrutta le loro mancanze a tuo vantaggio. Trova i punti di forza e debolezza dei tuoi avversari e scopri cosa è necessario fare per batterli.
Abbiamo già aiutato numerosi brand a implementare la loro Customer Experience con un’analisi dati di altissimo livello.
Tu non sei ancora dei nostri?
Have you ever really listened to your customers' voices?
Think about how much value you can get from textual data.
With Calton you can finally do it.
Collect and find in one place the reviews collected from any online channel (Tripadvisor, Facebook, Google Reviews, Amazon and many others). Access the dashboard, respond promptly to your customers and prepare to accompany them towards a new, beautiful experience
Finding out what they think about you is easier thanks to our collection systems. Get new private feedback, invaluable to your business growth.
Thanks to a single analysis process you will be able to discover useful information in a few minutes, saving hours and hours of work.
Get immediate information based not only on the needs of your customers, but also on the competition, and increase the impact of the decision-making process
Calton has been selected among the 10 StartUps with the greatest potential in Europe and has just joined StartUp Wise Guys, the largest European B2B StartUp accelerator.
Imagine having such a powerful brain at your disposal that it is able to intercept in real time all the reviews on your products or services and those of your competitors. To read them, interpret them, analyze them and give them value. This in my opinion is Calton.
Through a simple, intuitive and affordable platform. An ideal tool for companies looking for a simplified education on the subject of customer experience analysis and useful for those already aware of how strategic this aspect is for the positioning of their company
The accuracy of any NLP software depends on the context. Some sectors and organizations have very complex problems, while others are easier to understand. Our technology offers more detailed information and is highly accurate compared to manual classifications, keyword tagging tools or other vendors using more generic AI models. We create custom classifiers for you and continually maintain them with the help of our experts of dedicated data. In any case, we recommend that you schedule a demo, so as to show you how it works.
With Calton you can constantly monitor your competitors and analyze their public feedbacks. Discover their weaknesses and take advantage of them to differentiate yourself.
Calton already includes the most common integration. However we are a customer-centric company, which means we can (and will) quickly build an integration if we don't already have it. In a matter of one week, we create the integration you need. This also includes creating a custom AI model for your data.
Companies of all sizes get value from Calton. From the small local restaurant to the big fast-food chain, from the large retail company to corporate digital companies.