.svg)
Multi-location Retail
Every review is a shop window.
Every location must be under control.In retail, every store is also an online touchpoint.
Reviews, Google listings, and outdated or incorrect information directly affect brand perception and customer trust.
With Calton, you optimize presence, reputation, and feedback — all in one platform.
.jpg)
.jpg)
.jpg)
Customers compare, read, and comment.
Even before stepping inside.
A neglected review, a poorly maintained listing, or missing business info can damage the customer experience and hurt your sales.
With Calton, every store is under control: You can respond to feedback, update local listings, analyze sentiment, and identify areas for improvement.
Of customers read reviews before shopping in-store
Of users find inconsistencies between Google and the website
Revenue increase for each additional Google star
.jpg)
.jpg)
Calton solutions for the Retail industry
-
Collect reviews from Google, Facebook, Trustpilot
-
Respond from a single dashboard manually, via AI, or with template
-
Analyze recurring themes: service, assortment, staff, wait times
-
Get auto-alerts for emerging issues or sentiment drops
-
Centralized Google Business Profile management for each store
-
Bulk updates of hours, photos, services, and descriptions
-
Manage promotional posts across locations
-
Improve local visibility and consistency
-
Compare your store ratings with local competitors
-
Identify where competitors are winning and why
-
Pinpoint strengths and areas to improve
-
Generate visual, shareable reports for the retail team
-
Collect feedback in-store via QR code, email, or SMS
-
Filter by store, customer type, or topic
-
Monitor NPS and satisfaction in real time
-
Turn satisfied customers into active promoters
.png)
.png)
.png)
