.svg)
Multi-location Retail
Every review is a shop window.
Every location must be under control.In retail, every store is also an online touchpoint.
Reviews, Google listings, and outdated or incorrect information directly affect brand perception and customer trust.
With Calton, you optimize presence, reputation, and feedback — all in one platform.
.jpg)
.jpg)
.jpg)
Customers compare, read, and comment.
Even before stepping inside.
A neglected review, a poorly maintained listing, or missing business info can damage the customer experience and hurt your sales.
With Calton, every store is under control: You can respond to feedback, update local listings, analyze sentiment, and identify areas for improvement.
Of customers read reviews before shopping in-store
Of users find inconsistencies between Google and the website
Revenue increase for each additional Google star
.jpg)
.jpg)
Calton solutions for the Retail industry
Collect reviews from Google, Facebook, Trustpilot
Respond from a single dashboard manually, via AI, or with template
Analyze recurring themes: service, assortment, staff, wait times
Get auto-alerts for emerging issues or sentiment drops
Centralized Google Business Profile management for each store
Bulk updates of hours, photos, services, and descriptions
Manage promotional posts across locations
Improve local visibility and consistency
Compare your store ratings with local competitors
Identify where competitors are winning and why
Pinpoint strengths and areas to improve
Generate visual, shareable reports for the retail team
Collect feedback in-store via QR code, email, or SMS
Filter by store, customer type, or topic
Monitor NPS and satisfaction in real time
Turn satisfied customers into active promoters
.png)
.png)
.png)
